If you have just received your appliance from us then we need to check that the transit bolts have been removed, Washing Machines and Washer Dryers are shipped with transit bolts which secure the drum in place whilst the appliance is moved from one location to another, these need to be removed from the back of your appliance.

If you have had your appliance for a while, look for foreign objects (e.g., coins or buttons) in the drum that could be causing noise. If the noise is persistent, check that the machine is level to prevent excessive vibration.

To troubleshoot a washing machine that isn’t draining properly or not at all, first check for clogs in the drain hose or pump filter - remove any debris. Ensure the drain hose isn’t kinked or positioned too high, which can prevent proper drainage.

If your washing machine is leaking water, check the door seal for cracks or trapped debris and clean or replace it if needed. Ensure the detergent drawer isn’t clogged by residue buildup, which can cause overflow. Also, inspect the inlet and drain hoses for leaks, tightening or replacing them if necessary.

Verify that the water supply is turned on and the inlet hose isn’t kinked or blocked. Check the inlet valve for debris and clean it if necessary.

Run a hot wash with vinegar or washing machine cleaner to remove mold and bacteria buildup. Regularly clean the detergent drawer, drum, and door seal to prevent residue and mildew. Leave the door open after each wash to allow air circulation and prevent moisture buildup.

Use the correct amount of detergent and ensure it's appropriate for your machine type. Clean the detergent drawer and run a maintenance wash to remove buildup. If the issue persists, check that the rinse cycle is working properly and that the drain isn’t clogged.

Check if the lint filter and vent hose are clear, as blockages can prevent proper heating.

Clean the lint trap and vent hose to improve airflow and prevent overheating. Avoid overloading, as it can strain the motor and heating elements.

Make sure the load isn’t too heavy, as an overloaded drum can stop tumbling.

Clean the lint filter and check the vent hose for blockages that could restrict airflow. Ensure the dryer isn’t overloaded, as this can reduce drying efficiency.

If the Tumble Dryer in question is a Heat Pump model and you’re new to this technology then there might not be anything wrong, Heat Pump Tumble Dryers are incredibly energy efficient compared to their traditional counterparts, but the flip side to this is that they can take 3 or 4 times longer to dry the same load.

Check for loose objects inside the drum, such as buttons or zippers. If your tumble dryer is either a Candy or Hoover model and the noise sounds a bit like a heart beat then don’t worry about it, this is a characteristic of dryers made by this company.

Avoid overloading and remove clothes promptly after the cycle ends. Use the correct heat setting for different fabric types. A cool-down or wrinkle-release setting can help reduce creases.

Stop using the dryer immediately and check for lint buildup in the filter and vent hose. Ensure that no foreign objects are trapped in the drum.

Check that spray arms are not clogged and that dishes are loaded correctly for optimal water flow. Use the correct amount of detergent and ensure the water temperature is high enough (at least 49°C), you can open the door mid-cycle and check that the water is warm enough.

Inspect and clean the drain filter, pump, and hose for blockages. Ensure the drain hose is not kinked or positioned incorrectly.

Check the door seal for damage and replace it if necessary. Ensure you’re using the right amount of detergent to prevent excessive suds and leaks. If water is leaking underneath, inspect the hose connections and tighten or replace them.

Make sure the rinse aid dispenser is filled to help with drying. Check that the heating element is working by running a hot cycle and feeling for heat inside the dishwasher. If dishes are still wet, try using a heated dry setting or improving air circulation after cycles.

Ensure there are no loose utensils or dishes obstructing the spray arms, whereas grinding noises could indicate debris in the filter or pump that needs cleaning.

Regularly clean the filter and check for food debris stuck in the drain. Run an empty cycle with vinegar or a dishwasher cleaner to remove odor-causing buildup. Leaving the door slightly open between cycles can help prevent unpleasant smells.